General

What is the GuruStars programme all about?
This is a new employee appreciation and recognition programme which enables transparent, contact, “always on” interaction & participation for all our Gu...
Mon, 9 Apr, 2018 at 1:52 PM
How is this different from what we currently have now?
As we continue to look for ways to keep things simple and accessible for all our Gurus, this mobile solution merges such activities into one platform across...
Mon, 9 Apr, 2018 at 1:53 PM
What are examples of the flexi-benefits and rewards system you mentioned?
Rewards are in the form of points which you can redeem for physical vouchers, e-vouchers, Travel & Attractions, Fitness and Wellness related merchandize...
Mon, 9 Apr, 2018 at 1:58 PM
Who can access the GuruStars platform?
All Gurus who are permanent employees as well as contract employees for 6 months and more across Singapore, Malaysia, Thailand & Indonesia entities.
Mon, 9 Apr, 2018 at 2:06 PM
How do I log into the platform?
Download the GuruStars app from Google play store for Android (Samsung, Google, Huawei, Vevo etc.) and Apple App Store for iOS (Apple iPhone). Log in using ...
Mon, 9 Apr, 2018 at 2:10 PM
Where do I see how many points I’ve earned?
The Dashboard screen is a quick overview of the main information that you need to know on the app. You can see a quick snapshot of Total Points Earned, Rede...
Mon, 9 Apr, 2018 at 2:11 PM
How are points awarded?
For now, points will be given to you based on the following categories:  Appreciation (for your level of work, for displaying our values, for years of ser...
Mon, 9 Apr, 2018 at 2:12 PM
How do I redeem my points?
Detailed T&C are provided on every point reward screen to inform the user on the redemption mechanism for each point reward. General terms of redemption...
Mon, 9 Apr, 2018 at 2:19 PM
Is there any expiry date for the points issued?
There is no expiry date for the points allocated to the user and points can be carried forward to the following year for redemptions, as long as the user is...
Mon, 9 Apr, 2018 at 2:17 PM
If the voucher is not used in one year is it still usable in the next year?
The Terms & Conditions are dependent on each merchant and point reward, and hence all terms and conditions including expiry is provided on every point r...
Mon, 9 Apr, 2018 at 2:18 PM